Managing Expectations

September 8th, 2008, 6:43 am

There are only three simple rules to follow when you are setting expectations with your team, a client or a co-worker.

  • Keep every agreement you make.
  • Make as few agreements as possible.
  • If you are unable to keep the agreement, renegotiate the agreement with the person you made it with.

Creating and performing on simple and clear agreements is the first step in managing expectations.

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One Response to “Managing Expectations”

  1. manny stern says:

    I find it fascinating that one can apply this principe to the very election process we are living through. Do any of the candidates meet those criteria? If not, can we identify one who at least tries to meet those standards?

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