For some time, you have been aware of an employee who is underperforming or of a situation involving disruptive personality-conflicts. You may have several initiatives in place to address what has now become a critical issue. And still you find yourself thinking about it, talking about it, yet with little forward movement. The problem is consuming too much time, energy, and consideration, yet remains unresolved. You need to refocus on developing your business and leveraging your resources and you recognize that you need help to resolve this issue and move forward.

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