Empathic Resonance is a term I use for making sure that when you sit at the table, you - the business person, designer, engineer, facilitator, innovator or design thinker are capable of speaking the same language and embodying the same feelings that others are using to interpret your message.
Acting from isolation, while looking like you are empathizing, is not only confusing but counter-productive to the flow of the communication. Empathic Resonance, on the other hand, is a felt sense that you are only part, albeit an essential part, of the formula for successful communication. The other person is, of course, as important. Each of these crucial elements, self and other, needs to self adjust and self maintain to ensure that your awareness of your participation is in equal measure to your awareness of the participation of the “other” so that your communication is successful.
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[...] 24, 2008 We can consciously cultivate a capacity for empathy: with practuce we can refine this awareness and recognize the subtle reality that we are [...]